Mobile Associate, Retail Sales
Core
Frontline retail sales associate serving as a brand ambassador to educate customers, demonstrate devices, and sell wireless plans and services in-store.
Role type
Entry-level retail sales associate
Builds
Wireless devices, service plans, and accessories for individual and small business customers
Domain
Telecommunications / Wireless Retail
Deliverable
product features
Required skills
Customer service, sales, hands-on technology demonstration, relationship building, digital tool usage
Preferred skills
None stated
Technologies
Digital tools, in-store systems
Responsibilities
Help customers continue shopping journeys from online or call centers, provide hands-on technology demonstrations, sell personalized device and service solutions, complete new employee training, partner with other channels to resolve issues and handoff small business leads
