Mobile Associate, Bilingual - Retail Sales
Core
Frontline retail sales associate providing hands-on device demonstrations, personalized service plans, and IoT solutions to customers in a fast-paced store environment.
Role type
Entry-level retail sales associate (learning role)
Builds
Wireless devices, service plans, and IoT accessories for T-Mobile customers
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
Customer service, sales, hands-on technology demonstration, relationship building, digital tool usage, problem resolution
Preferred skills
Retail experience, passion for technology
Technologies
T-Mobile in-store systems, digital coverage tools, IoT devices
Responsibilities
Help customers continue shopping journeys from online or other channels, explore individual needs and demonstrate latest technology, side-by-side selling of personalized solutions, resolve customer issues with partners, identify small business leads, complete new employee training
Seniority
Entry-level, learning role
