Field Technician – Memphis & Northwest Tennessee
Core
Field Technician responsible for maintaining and improving wireless network performance and reliability across rural Northwestern Tennessee, Eastern Arkansas, and the Bootheel of Missouri.
Role type
Field Technician (Wireless Network Operations)
Builds
Network stability and service quality for T-Mobile customers in the Memphis & Northwest Tennessee region
Domain
Telecommunications / Wireless Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Electronics, Radio Access Network (RAN) architecture, Wireless Backhaul, 5G New Radio (NR), Base Station equipment maintenance, Disaster Recovery Planning, Network Troubleshooting, Project Management, Technical Support, Attention to Detail, Problem Solving, Computer Fluency, Physical labor (lifting 50-70 lbs), Outdoor work tolerance, Flexible hours (day/night/weekends)
Preferred skills
Nokia RAN technology experience, Ceragon/Ericsson microwave experience, Fiber test equipment usage
Technologies
Nokia AirScale BTS, RF transmitters, antenna systems, AAV, fiber, microwave radio, generators, AC-DC power systems, battery systems, AI tools, Microsoft Office Suite
Responsibilities
Resolve network performance issues and outages, manage smaller projects and deliver status updates, recommend process improvements for maintenance, develop job aids and procedural documentation, complete required training, perform field-level technical support, execute contingency plans, troubleshoot hardware and software systems, coordinate field assignments
Seniority
Mid-level, hands-on IC