Principal Analyst, IT QA – Fiber End-to-End Product Quality
Core
Strategic quality lead for T-Mobile's Fiber Broadband portfolio, owning end-to-end quality assurance across customer journeys, platforms, systems, hardware, and partner ecosystems.
Role type
Principal Analyst, IT Quality Assurance (Strategy & Leadership)
Builds
Fiber broadband customer experiences, platform integrations, and network provisioning workflows
Domain
Telecommunications / Fiber Broadband / ISP
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic Thinking, Systems Thinking, Analytical Problem Solving, Risk Management, Quality Management, SDLC & Agile Methodologies, Leadership & Mentorship, Executive Communication
Preferred skills
Broadband/Fiber/Telecom domain expertise, Test Automation Strategies, API/Backend Service validation, Vendor Ecosystem management
Technologies
Fiber platforms, Network provisioning systems, APIs, Backend services, Distributed system architectures
Responsibilities
Define and own E2E quality strategy across the Fiber broadband ecosystem, Drive cross-functional test planning and coordination, Identify and mitigate quality risks before customer impact, Oversee E2E testing readiness and scalability, Provide executive-level visibility into quality health and release readiness
Seniority
Principal, Strategy & Mentorship
