Service Delivery Specialist
Core
Execute B2B service deliveries for public-sector, regulated, and SMB customers, managing deployment and activation of telecommunications products while ensuring strict governance and compliance adherence.
Role type
Service Delivery Specialist (B2B/Regulated)
Builds
Deployment and activation of T-Mobile telecommunications products and services
Domain
Telecommunications / Public Sector & Regulated Industries
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Regulatory compliance, Telecommunications product knowledge, Cross-functional coordination, Process adherence, Documentation management, Issue escalation
Preferred skills
Associate's or Bachelor's degree in IT/Telecommunications
Technologies
Telecommunications deployment tools, Compliance reporting systems
Responsibilities
Manage deployment and activation of telecom products for public-sector and regulated customers; Ensure strict adherence to governance and compliance requirements; Coordinate with Operations, Network, Engineering, Security, and Compliance teams; Identify and escalate delivery or compliance issues; Monitor service delivery performance metrics
Seniority
Entry to Mid-level (0-3 years experience)
