Field Product Support
Core
Manage on-field product support for Raymarine/FLIR marine electronics products, diagnosing technical issues for OEMs, dealers, and end users across the Mediterranean region.
Role type
Field Product Support Specialist
Builds
Reliable marine navigation and sensing solutions for boats and yachts
Domain
Marine electronics / Boating industry
Deliverable
client delivery
Required skills
Troubleshooting, electrical and electronic systems knowledge, customer relationship management, trade show participation, IT proficiency
Preferred skills
Marine industry passion, prior experience with technical products or marine electronics
Technologies
Raymarine, FLIR, Maretron, Octoplex, Raymarine Commercial
Responsibilities
Diagnose and resolve product-related technical issues, act as primary technical contact for after-sales support, collaborate with internal teams on complex cases, participate in trade shows and promotional events, maintain relationships with OEMs and dealers
Seniority
Individual Contributor
