Senior Manager Claims Schade Intermediair
Core
Leading a large Claims organization for business and private claims (Fire, Liability, Motor, Transport) across three distribution channels, managing complex high-impact cases and driving operational excellence.
Role type
Senior Manager, Claims Operations
Builds
Claims organization and processes for business and private insurance claims
Domain
Insurance / Claims Management
Required skills
Strategic leadership, operational management, complex claims negotiation, stakeholder management, process optimization, digitalization, AI integration, crisis management
Preferred skills
Experience in commercial insurance or intermediary channel, affinity with claims domain
Technologies
AI, data analytics
Responsibilities
Provide direction to 5 managers and indirectly lead ~150 employees; act as content expert and negotiator for complex claims; ensure continuity and quality of daily operations; drive process improvement and digitalization; contribute to strategic themes like sustainability and growth
Seniority
Senior, hands-on IC