Claims & Customer Service Specialist
Core
Support clients with claims, policy-related requests, and service issues to ensure positive experiences and long-term relationships.
Role type
Customer service specialist (claims & policy support)
Builds
Customer service interactions and claims processing workflows
Domain
Insurance / Customer Service
Deliverable
client delivery
Required skills
Polish (advanced), Latvian (advanced), customer service experience, MS Office proficiency, time management, independent decision-making
Preferred skills
None stated
Technologies
MS Office
Responsibilities
Handle customer claims, orders, and requests in Polish and Latvian; Contact clients for policy support; Build positive customer experiences; Support the team with daily tasks
Seniority
Entry-level / Temporary
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