Customer Banking Specialist - Castle Hill
Core
Serve as the public face of CommBank at the Castle Hill branch, delivering seamless banking experiences and holistic financial solutions to personal and small business customers.
Role type
Frontline retail banking specialist
Builds
In-branch banking services, account maintenance, and credit product applications
Domain
Retail Banking / Financial Services
Deliverable
product features
Required skills
Customer service, financial product knowledge, communication, problem-solving, in-branch technology demonstration
Responsibilities
Conduct in-depth conversations about Home Loans, Business Banking & Financial Advice; Support customers with account maintenance and credit applications; Demonstrate in-branch technology and digital banking options; Solve customer problems while adhering to risk-adverse processes and procedures