Customer Banking Specialist - Liverpool
Core
Front-line banking specialist delivering in-branch customer service, account maintenance, and credit product applications for personal and small business customers.
Role type
Customer Banking Specialist (Retail Banking)
Builds
Seamless banking experience for 10 million+ customers via in-branch interactions and digital banking education.
Domain
Financial Services / Retail Banking
Deliverable
client delivery
Required skills
Customer service, financial product knowledge, communication, problem solving, risk adherence, Arabic language skills (highly desirable)
Responsibilities
Conduct in-depth conversations about Home Loans, Business Banking, and Financial Advice; Support account maintenance and process credit applications; Demonstrate in-branch technology and digital banking options; Solve customer problems while adhering to risk-adverse processes.