Customer Service Representative - Haymarket
Core
Responding to customers' transactional banking needs and processing deposits, withdrawals, transfers, and cheques at a branch.
Role type
Entry-level Customer Service Representative
Builds
Seamless in-branch banking experience for personal and small business customers
Domain
Retail Banking
Deliverable
product features
Required skills
Transaction processing, Cash/ATM procedures, In-branch technology demonstration, Customer education, Financial position review, Risk adherence
Responsibilities
Responding to transactional banking needs, Processing deposits, withdrawals, bank cheques, transfers & CommFX, Assisting with Cash/ATM procedures, Educating customers on digital banking options, Adhering to bank processes and reconciling transactions