Product Manager
Core
Define requirements and deliver system and process changes for Retail Authorities to improve customer experience, risk outcomes, and process efficiency.
Role type
Senior Product Manager (Banking & Operational Risk)
Builds
End-to-end service journeys for retail banking customers
Domain
Banking / Financial Services / Operational Risk
Deliverable
product features
Required skills
Product discovery, Operational risk management, Stakeholder management, Regulatory compliance, Agile delivery, Ambiguity navigation
Preferred skills
Banking and finance experience, Design thinking, Voice of Customer analysis
Technologies
None stated
Responsibilities
Lead product discovery using customer insight and design thinking; Define, prioritise and deliver system and process change; Manage operational risk incidents and uplift controls; Stay across regulatory requirements and implement changes; Own the end-to-end product life cycle including features and policies; Build relationships with key stakeholders to influence decisions.
Seniority
Senior, hands-on IC