Product Manager - Originations
Core
Design, deliver, and optimize digital customer onboarding and account opening experiences for transaction accounts.
Role type
Product Manager (Acquisition & Originations)
Builds
Customer-centric digital journeys for account origination and onboarding (via careerplan.io/jobs/REQ265619-product-manager-originations-at-cba)
Domain
Banking / Fintech / Customer Acquisition
Deliverable
product features
Required skills
Product discovery, requirements translation, stakeholder management, process mapping, journey optimization, business analysis, cross-functional collaboration, solution validation, change management
Preferred skills
Transaction account experience, customer onboarding expertise, digital analytics, UX/UI partnership, Australia migration initiatives
Technologies
Digital platforms, analytics tools
Responsibilities
Lead discovery activities to improve origination experiences; Gather and document business requirements; Partner with UX/UI teams to design seamless experiences; Work with engineering to convert requirements into scalable solutions; Coordinate across Product, Risk, Compliance, and Legal teams; Validate solutions against business outcomes; Identify process gaps and optimization opportunities.
Seniority
Mid-Senior, hands-on IC