Customer Banking Specialist - Kojonup (Full Time)
Core
Deliver seamless banking experiences and financial solutions for personal and small business customers in a retail branch setting.
Role type
Retail Banking Specialist (IC)
Builds
Personal banking products, financial health assessments, and customer service interactions.
Domain
Retail Banking
Deliverable
client delivery
Required skills
Customer relationship building, transactional processing, loan and credit card application handling, financial health assessment, in-branch technology guidance, community engagement, process adherence, feedback collection.
Responsibilities
Build personal connections with customers, assist with in-branch technology and digital banking, process loan and credit card applications, conduct Financial Health Checks, proactively invite customers for appointments, reconcile transactions, participate in community events, and capture customer feedback.