Customer Banking Specialist - Kojonup (Full Time)
Core
Deliver outstanding outcomes for customers in a retail branch by handling transactions, processing loan applications, and guiding customers on digital banking options.
Role type
Retail Banking Specialist (Branch)
Builds
Personal banking products and services for individual and small business customers
Domain
Financial Services / Retail Banking
Deliverable
product features
Required skills
Customer relationship building, transactional processing, loan application processing, financial health assessment, digital banking guidance, community engagement
Responsibilities
Build personal connections with customers, process applications for personal loans and credit cards, conduct Financial Health Checks, guide customers on in-branch technology and digital banking, participate in community events, reconcile transactions, capture customer feedback
Seniority
Individual Contributor