Customer and Events Manager
Core
Leads and orchestrates Biogen's participation in ex-US international congresses and prioritized external events, managing end-to-end execution from planning to post-event assessment.
Role type
Senior management Customer and Events Manager
Builds
Large-scale pharmaceutical congresses, meetings, and customer events
Domain
Biotechnology / Pharmaceutical industry
Required skills
Strategic planning, budget management, cross-functional team leadership, global project management, supplier relationship management, pharmaceutical compliance knowledge, multi-year negotiation, stakeholder alignment
Preferred skills
MBA, fluency in additional languages, advanced analytical skills, experience with top-tier congresses
Technologies
None stated
Responsibilities
Define ownership and execution plans for ex-US congresses, drive discussions to align stakeholders on resources and timelines, plan and execute large Biogen meetings, ensure alignment with compliance teams, partner with procurement for cost-effective vendor solutions, lead planning and execution of events end-to-end, provide oversight to Customer Events Associate team, deliver differentiated customer experiences, contribute to global congress policies, shape strategic supplier relationships
Seniority
Senior, Management level
