Senior Case Manager- Specialty
Core
Facilitate patient access to prescribed medications by overcoming non-clinical challenges and ensuring regulatory compliance.
Role type
Senior Case Manager (Patient Services)
Builds
Patient support programs for life-changing therapies
Domain
Healthcare / Biotechnology / Managed Care
Deliverable
client delivery
Required skills
Reimbursement processes, Benefit investigations, Payer research, CRM systems, Microsoft Office, Patient advocacy, Process improvement
Preferred skills
Bilingual (English/Spanish), Change management, Team collaboration
Responsibilities
Provide personalized case management and reimbursement support, Conduct benefits and coverage research, Build trusted relationships with patients and healthcare providers, Ensure compliance with appeal policies and timelines, Travel up to 20% to support program operations
Seniority
Entry Level (3+ years experience required)