Director, Social Media Governance, Risk, & Intelligence
Core
Own enterprise social media governance standards, controls, systems, and intelligence to operate securely at scale across Early Warning brands.
Role type
Director, Social Media Governance & Intelligence
Builds
Enterprise social media governance frameworks, listening infrastructure, and intelligence briefs for business leaders.
Domain
Financial services / Fintech / Social Media Operations
Deliverable
dashboards & analysis
Required skills
Enterprise social media governance, social listening strategy, issue detection, intelligence reporting, access control management, vendor management, risk management, platform administration, stakeholder communication
Preferred skills
Multi-brand organization experience, regulated industry background, enterprise social platforms (Meltwater, Sprout), AI-assisted monitoring, crisis monitoring, team leadership
Technologies
Meltwater, Sprout, Salesforce Marketing Cloud
Responsibilities
Develop governance standards and policies; manage official social media account inventory; oversee access-control programs; design social listening programs; produce intelligence briefs; lead issue detection and triage; partner with Social Operations on workflows; conduct governance audits; manage agency and vendor relationships.
Seniority
Director, strategic leadership & hands-on execution