Production Reliability Engineer II
Core
Ensures stability, performance, and growth of key business platforms in the payments and financial services sector.
Role type
Production Reliability Engineer
Builds
Production-ready payment platforms and transmission systems for financial institutions
Domain
Financial Services / Payments / Telecommunications
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Platform architecture, ITIL/ITSM, Agile methodology, Incident triage, SLA management, Network connectivity, File transmission protocols, System performance analysis
Preferred skills
Customer implementation experience, Amazon Cloud certification
Technologies
TCP/IP, SFTP, Connect:Direct, Cisco, Juniper
Responsibilities
Manage code deployments, hardware upgrades, and patching across CAT, DR, and PRD environments; Identify and implement automation to reduce manual processes and risk; Manage client implementations for external connectivity and file transfers; Assist in triage and support incident tickets; Review changes in UAT and schedule deployments; Track and report on Service Level Agreements (SLAs)
Seniority
Mid-level, hands-on IC