Support Coordinator II - Surgery Clinic Admin - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Core
Intermediate-level support coordinator managing outpatient clinic flow, scheduling, patient intake, and administrative operations for a multi-specialty surgery clinic.
Role type
Mid-level administrative support coordinator
Builds
Smooth outpatient patient flow and operational efficiency for the Ambulatory clinic
Domain
Healthcare administration / Ambulatory surgery center
Required skills
Patient scheduling, medical records management, insurance verification, customer service, data entry, referral processing, co-pay collection, message distribution
Preferred skills
Medical terminology, insurance billing, Mandarin or Spanish language proficiency, CMA certification, billing/coding certification
Technologies
GE Centricity Business, Cerner, PBAR, Microsoft Outlook
Responsibilities
Coordinate multiple appointments across multi-specialty services; process new referrals and obtain outside medical records; schedule surgeries, labs, and diagnostic testing; manage patient intake and encounter registration; collect co-pays and prepare liability estimates; distribute messages to medical personnel; assist with quality assurance and data collection.
Seniority
Intermediate, hands-on IC