Distance Education Operations Specialist
Core
Provide distance education training and technical support for control room, classroom, capture, delivery, and post-production operations.
Role type
Operations-level distance education specialist
Builds
Live and recorded e-learning courses via web, phone, audio, and video conferencing
Domain
Education technology / Instructional media production
Required skills
Audiovisual capture and delivery, Web and video conferencing setup, Video and audio editing, Equipment maintenance and troubleshooting, TCP/IP networking, Media asset management
Preferred skills
Studio-classroom operations knowledge, Microsoft Windows Media technology, Real Networks streaming services, Digitizing processes
Responsibilities
Ensure smooth operation of live and recorded courses, Provide instructor and capture support for classroom activities, Set up and support web, phone, audio, and video conferencing, Edit video and audio recordings of courses, Perform routine operations equipment maintenance and troubleshooting, Train staff and students on supported hardware and software
Seniority
Operations-level, hands-on IC
