Patient Accounts Rep
Core
Resolve outstanding patient accounts and negotiate payment arrangements with patients, guarantors, and insurance carriers to reduce outstanding dollars.
Role type
Patient Accounts Representative
Builds
Cash collections and account resolutions for a hospital
Domain
Healthcare billing and accounts receivable
Deliverable
client delivery
Required skills
Insurance billing regulations (UB04), electronic claims submission, patient accounting software (Chart Maxx, Quadra Med/Affinity), 10-key calculator operation, telephone negotiation, documentation verification
Preferred skills
Certified Patient Account Technician, knowledge of fair credit and collection practices, understanding of PPO/HMO benefits
Technologies
Chart Maxx, Quadra Med/Affinity
Responsibilities
Negotiate payment arrangements, obtain charity applications, verify insurance payments against EOBs, reduce outstanding account balances, submit adjustments and refund requests, screen patients for Medi-Cal coverage
Seniority
Entry-level to Mid-level, hands-on IC