Senior Manager, Operations - USC Orthopedics Surgery Associates - Full Time 8 Hour Days (Exempt) (Non-Union)
Core
Managing clinical and business operations of orthopedic surgery clinics, leading process redesign to optimize value, and driving measurable improvements in outcomes, patient satisfaction, and cost.
Role type
Senior Manager, Operations
Builds
Optimized care processes, operational budgets, performance dashboards, and implementation roadmaps for ambulatory clinics.
Domain
Healthcare / Ambulatory Surgery / Orthopedics
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Project management, business analysis, process redesign, continuous quality improvement, data analytics, budget management, stakeholder collaboration, change management, compliance knowledge, strategic planning
Preferred skills
Managerial experience with clinical/nonclinical staff, patient satisfaction program experience, compliance expertise
Technologies
Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook, Access, Project), online clinic systems
Responsibilities
Develop and implement operational budgets and reporting tools; lead large-scale transformational projects and focused improvement events; monitor patient satisfaction through surveys and reviews; ensure compliance with policies and accreditation standards; collaborate with physicians, nurses, and administrators to optimize care delivery workflows; analyze data to formulate recommendations for business decisions.
Seniority
Senior, hands-on IC with team leadership