Head of Insights & Analytics – Claims
Core
Lead the delivery of insights, analytics, and AI solutions to support Claims teams in making better, faster, and more informed decisions, translating Claims priorities into impactful data products and AI-enabled capabilities.
Role type
Senior IC Head of Insights & Analytics (Claims)
Builds
Claims-focused reporting, dashboards, analytics solutions, and AI-enabled capabilities
Domain
Insurance / Claims Analytics / AI
Deliverable
production ML models | dashboards & analysis | product features
Required skills
Leading analytics/Business Intelligence/AI teams, Partnering with Claims/Insurance Operations/Actuarial/Reserving functions, Translating business strategy into practical analytics and AI solutions, Delivering measurable business outcomes through analytics/data products/AI, Understanding insurance claims processes and operational performance measures, Knowledge of modern analytics/Business Intelligence/AI technologies
Preferred skills
Leading change and challenging the status quo, Simplifying complexity and providing clear direction, Operating effectively within a complex matrix organisation
Technologies
AI, advanced analytics, automation, modern analytics technologies
Responsibilities
Act as the primary Data & Analytics partner for Claims leadership, Own the delivery of Claims-focused reporting and AI-enabled capabilities, Work closely with Reserving to ensure alignment on claims performance and trends, Identify opportunities to leverage AI and automation across the Claims function, Ensure analytics initiatives are linked to business outcomes and track value delivered, Lead and develop a team of Insights & Analytics professionals
Seniority
Senior, hands-on IC with people leadership