Global Head of Claims Management Information and Insights
Core
Design, delivery, and governance of global claims management information and insights to drive optimal claims performance, loss cost improvement, and severity reduction for a specialty lines insurance and reinsurance provider.
Role type
Senior leadership, global head of claims management information and insights
Builds
Global claims performance narrative, decision-ready reporting, and actionable insights for senior leadership, ExCo, and the Board
Domain
Specialty lines insurance and reinsurance (Lloyd's/London Market)
Deliverable
dashboards & analysis
Required skills
Claims management strategy, enterprise data governance, business analytics, Power BI, Microsoft Excel, stakeholder management, regulatory reporting, team leadership, data transformation, financial analysis
Preferred skills
Experience in North America specialty markets, knowledge of Bureau processes and Xchanging, training and education delivery, conflict resolution
Technologies
Power BI, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft SharePoint, Webex
Responsibilities
Own and set global Claims MI & Insights strategy, standards, and governance; Shape the global claims performance narrative for senior leadership and the Board; Ensure consistency, accuracy, and comparability of claims MI & Insights across regions; Partner with Data & Analytics to design and scale new reporting capabilities; Provide strategic leadership to regional performance leads; Deliver Board, ExCo, and senior management claims and insights reporting
Seniority
Senior, hands-on IC with team management