CareerPlan

OSS Business Analyst (f/m/d) @ A1 Competence Delivery Center

София, BGRemoteFull-time2026-10-26 → 2026-11-11

Core

Business Analyst specializing in business process modelling and OSS systems to support A1's telecommunications operations.

Role type

Business Analyst (OSS)

Builds

Functional specifications for OSS systems and service provisioning solutions

Domain

Telecommunications / IT Operations

Deliverable

product features

Required skills

Business process modelling, Requirements analysis, Stakeholder consultation, Effort estimation, QA/UAT coordination, Cross-functional collaboration, Status reporting

Preferred skills

AI/ML use cases, Data visualization tools, SQL

Technologies

Jira, Azure DevOps, Power BI, Grafana, Tableau

Responsibilities

Gather and analyse business requirements for service provisioning, Create detailed functional specifications for OSS systems, Support planning and execution of QA and UAT processes, Facilitate communication between geographically distributed teams, Prepare and deliver regular status and progress reports

Seniority

Mid-level (2+ years experience)