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OSS Business Analyst (f/m/d) @ A1 Competence Delivery Center

София, BG🌐 Remote💼 Full-time🗓 2026-07-28 → 2026-09-26

Core

Gather and analyze business requirements for service provisioning, create functional specifications for OSS systems, and coordinate implementation with development teams.

Role type

Business Analyst (OSS)

Builds

Functional specifications and effort estimations for OSS systems

Domain

Telecommunications / IT Operations Support Systems

Deliverable

product features

Required skills

Business process modelling, Jira, Azure DevOps, analytical skills, communication skills

Preferred skills

Telecommunications industry experience, network KPIs knowledge, customer lifecycle management knowledge, Power BI, Grafana, Tableau, SQL, AI/ML use cases

Technologies

Jira, Azure DevOps, Power BI, Grafana, Tableau, SQL

Responsibilities

Gather and analyze business requirements for service provisioning, Consult with internal stakeholders regarding solution capabilities, Create detailed functional specifications for OSS systems, Collaborate with development teams to coordinate implementation, Support planning and execution of QA and UAT processes, Facilitate communication between geographically distributed teams

Seniority

Mid-level, hands-on IC

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