Technical Product Manager - BSS Product Management Department (BSPMD)
Core
Define requirements, cover system design, functional design, delivery, and operation for the Business Support System (BSS) to support Rakuten Mobile's customer lifecycle.
Role type
Senior Technical Product Manager (BSS)
Builds
Unified BSS platform integrating with the Rakuten ecosystem
Domain
Telecom / Business Support Systems
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Business requirement definition, System design, Functional design, Stakeholder communication, Backlog management, Production operation, Issue handling, Parallel project management, Technical protocols knowledge, Database knowledge, Coding proficiency, Functional specification creation, Test case development, Production troubleshooting
Preferred skills
BSS experience in telecom, Development/coding/SQL, Billing/Payment/EC Portal/API integration
Technologies
BSS, Telecom protocols, Databases, SQL, EC Portal, API
Responsibilities
Define and clarify business, system, function, integration, and operational requirements; Communicate with stakeholders including vendors and development teams; Manage backlog and improve operations; Handle production issues
Seniority
Senior, hands-on IC
