Second Level Billing Systems Support Specialist
Core
Administer, monitor, and maintain billing/rating/batch processing systems and support testing/production environments for telecom and digital solutions.
Role type
Second Level Systems Support Specialist (Billing)
Builds
Billing systems, rating engines, batch processing pipelines
Domain
Telecom / Billing Systems
Required skills
SQL (Oracle), Unix/Linux, system monitoring, incident management, ticketing systems, SOX controls, scripting (automation)
Preferred skills
UC4 (Automic), Job Scheduling, Advanced Scripting (Perl, Python, Shell), J2EE servers, ITIL frameworks
Technologies
Oracle, Unix/Linux, UC4 (Automic), J2EE
Responsibilities
Administer and monitor supported systems for availability and performance; Deploy builds and fixes; Execute billing/rating/batch processing tasks; Handle incidents and analyze logs; Prepare regular and ad-hoc reports; Develop tools/scripts to automate routine tasks; Maintain system documentation.
Seniority
Junior to Mid-level, hands-on IC
