Advanced Brokerage Operations Professional
Core
Answering incoming calls, processing new account documents, maintenance requests, transfers, and distributions for brokerage clients.
Role type
Brokerage Operations Professional
Builds
Account transfers and service transactions for brokerage members and field professionals
Domain
Financial Services / Brokerage Operations
Required skills
Account transfer processing, regulatory compliance, workflow management, customer service, Microsoft Office, FINRA Series 7/63/65/66
Preferred skills
Bachelor's degree in Business/Finance/Economics, 3-5 years brokerage experience
Technologies
NFS, Thrivent systems, Microsoft Office, Microsoft Outlook
Responsibilities
Answer member and field phone calls, analyze and process complex new business transactions, maintain understanding of operational policies and procedures, build relationships with field professionals and internal units, provide accurate account status communications, achieve department quality standards
Seniority
Mid-level, hands-on IC