Sr Consumer Loan Ops Rep - Bank
Core
Expert technical and operational support for consumer loan processing, home equity servicing, and complex loan transactions.
Role type
Senior individual contributor consumer loan operations specialist
Builds
Consumer loan closing packages, home equity servicing files, and compliant loan transactions
Domain
Banking / Consumer Lending
Required skills
Consumer loan processing, home equity servicing, regulatory compliance, system testing, problem resolution, report review, file maintenance, subordination requests, escrow analysis
Preferred skills
Associate or bachelor's degree, bank operations platform experience, multi-task coordination
Technologies
Loan origination systems, core processors, lien release systems
Responsibilities
Create and review consumer loan closing packages for compliance; handle complex loan transactions including escrow disbursements and annual escrow analysis; review scheduled reports for exceptions and errors; respond to inquiries from internal and external clients; assist in training new hires; identify process improvements; resolve escalated customer situations.
Seniority
Senior, hands-on IC