Staff Program Manager, Marketing Enablement
Core
Design and build AI-first processes, tools, and systems to enable the global marketing team, focusing on work management, skills development, and playbook standardization.
Role type
Staff Program Manager (Marketing Enablement)
Builds
AI-driven workflows, self-serve learning systems, and scalable playbook infrastructure for the marketing department.
Domain
Legal Technology / Marketing Operations / AI Implementation
Required skills
Program management, AI tool evaluation and integration, API and automation tooling (Zapier/Make), data instrumentation, stakeholder influence, technical literacy (Python/JS preferred)
Preferred skills
Experience with CRM and marketing automation stacks, hands-on coding ability
Technologies
Python, JavaScript, Zapier, Make, CRM, Marketing Automation Platforms
Responsibilities
Design AI-first work management processes and custom integrations; Develop department-wide roadmaps for AI transformation and onboarding; Build self-serve skills development and certification tracking systems; Create and maintain playbooks and SOPs; Instrument adoption and effectiveness via dashboards and data reporting.
Seniority
Staff, hands-on IC