General Manager (Redford, Michigan)
Core
Lead a neighborhood hardware store to drive sales, profitability, and superior customer service while managing all store operations and team development.
Role type
General Manager (Retail Store)
Builds
Hardware retail store operations and customer experience
Domain
Retail / Hardware
Deliverable
product features
Required skills
P&L management, inventory control, team leadership, customer service, budget management, loss prevention, hiring and training, store operations oversight
Preferred skills
Hardware industry experience, community engagement
Technologies
None stated
Responsibilities
Manage store P&L and budget; oversee inventory management and shrinkage control; lead hiring, training, and development of associates; ensure customer service excellence and resolve complaints; maintain store safety, cleanliness, and operational compliance; drive sales and profitability.
Seniority
Manager, hands-on IC