General Manager (Hays, Kansas)
Core
Managing a neighborhood hardware store to ensure superior customer service, drive sales and profitability, and maintain effective budget and inventory management.
Role type
General Manager (Retail Store)
Builds
Hardware retail store operations and customer experience
Domain
Retail / Hardware
Deliverable
product features
Required skills
Retail management, P&L management, inventory management, hiring and training, loss prevention, budget management, customer service, merchandising, safety compliance
Preferred skills
Hardware industry experience
Technologies
None stated
Responsibilities
Supervise general store operations and ensure a safe work environment; manage payroll, controllable expenses, and P&L reports; recruit, hire, train, and coach store associates; handle customer complaints and provide product knowledge; maintain inventory levels and prevent shrink; oversee preventative maintenance and store cleanliness; lead weekly management meetings and community engagement.
Seniority
Manager, hands-on store leadership