Appliance Service Technician (Gilbert/Chandler/Mesa/Queen Creek, AZ)
Core
Diagnose and repair major household appliances in-home while recommending service plans and accessories.
Role type
Field service technician (appliance repair)
Builds
Repaired appliances and service contracts for GE Appliances customers
Domain
Home appliances / Consumer goods
Deliverable
physical/clinical work
Required skills
Appliance repair, electrical systems, mechanical systems, HVAC basics, customer service, Microsoft Office (Outlook/Teams), vehicle operation, inventory management, safety protocols
Preferred skills
Refrigeration repair, Salesforce/CRM usage, CFC certification, wiring diagram interpretation, associate's degree
Technologies
Microsoft Outlook, Microsoft Teams, Salesforce, CFC certification tools
Responsibilities
Diagnose and complete in-home repairs, recommend repair vs replacement, sell service contracts and accessories, operate service van, document repairs and routes, manage vehicle inventory, follow safety protocols
Seniority
Entry-level to Mid-level, hands-on IC