Workshop Technician
Core
Diagnose, repair, and test domestic appliances to ensure optimal working condition and deliver exceptional customer service.
Role type
Workshop Technician (Appliance Repair)
Builds
Repaired domestic appliances returned to customers
Domain
Home Appliances / Consumer Electronics
Deliverable
physical/clinical work
Required skills
Appliance diagnosis and repair, Technical manual interpretation, Fault finding, Quality workmanship, Safety compliance
Preferred skills
Electrical licensing, Customer service, Problem-solving, Inventory management
Technologies
Digital service systems, Microsoft Office
Responsibilities
Diagnose, evaluate, repair, and test domestic appliances; Determine appropriate repair solutions and prepare accurate repair assessments and quotations; Complete service documentation, customer records, and repair reports; Maintain inventory, spare parts, and workshop resources; Support customers and internal teams with technical expertise; Maintain compliance with Health, Safety and Environmental (HSE) requirements.
Seniority
Individual Contributor