Product Manager
Core
Product Manager for Real-Time Reporting (RTR) product strategy and operating model, ensuring reliable, compliant, and sustainable national payments operations.
Role type
Senior Product Manager (Operations & Strategy)
Builds
RTR operational processes, service catalogues, readiness outcomes, and steady-state operations for Canada's digital payments ecosystem.
Domain
Financial Services / Payments / Regulatory Compliance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Product management, operational readiness, service management, technology delivery lifecycles, requirements translation, process documentation, stakeholder alignment, risk management, vendor management, financial/commercial oversight, performance monitoring.
Preferred skills
ITSM practices (incident, problem, change, service request management), ServiceNow/Jira/Planview proficiency, payments/financial services regulatory experience.
Responsibilities
Align RTR strategy across Product, Technical, and Business Operations; translate business/technical needs into requirements and process flows; manage participant onboarding and lifecycle; define and operationalize service request processes; support operational readiness milestones and go/no-go decisions; maintain operating procedures and documentation; partner with Security, Risk, Audit, and Compliance; coordinate releases and changes; prepare leadership updates; manage vendor and budget activities; monitor operational performance and risks.
Seniority
Mid-Senior, hands-on IC with cross-functional leadership
