Product Lead, Core Product
Core
Own the end-to-end experience for providers and patients using the platform, ensuring product and network growth through user love and word-of-mouth.
Role type
Senior Product Lead (Provider/Patient Experience)
Builds
A scalable network connecting doctors, pharmacies, payers, and biopharma to accelerate new science to patients.
Domain
Healthcare / Biopharma / AI-powered network
Deliverable
product features
Required skills
Product sense, design taste, copy instincts, analytical instincts, SQL/Python proficiency, rapid execution, user empathy
Preferred skills
Startup experience, high NPS with former teammates, ability to work in high-trust/high-autonomy environments
Technologies
SQL, Python
Responsibilities
Own provider and patient experience end-to-end (activation, engagement, retention, satisfaction, referral growth), build direct relationships with users and design partners, define and analyze metrics and feedback loops, lead product development from discovery to launch, partner with operations and growth teams to translate complexity into scalable experiences
Seniority
Senior, hands-on IC