Leader, Operational Resilience
Core
Lead Interac's second-line Operational Resilience pillar, providing independent oversight of business continuity, incident management, and resilience testing to ensure critical payment services continue during disruptions.
Role type
Senior second-line risk leadership (Operational Resilience)
Builds
Operational resilience frameworks, continuity plans, incident response models, and resilience testing scenarios for critical payment services.
Domain
Financial services / Payments / Critical Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Operational Resilience strategy, Business Continuity Management, Incident & Crisis Management, Enterprise Risk Management, Regulatory governance, Team leadership, Independent challenge, Scenario planning
Preferred skills
CBCP, CBCI, MBCI, ISO 22301, CRM, CPA, PMP certifications
Technologies
None stated
Responsibilities
Own and maintain the second-line Operational Resilience Framework; Oversee Business Continuity Management for critical services; Oversee enterprise incident and crisis management; Lead a team of four direct reports; Provide independent challenge on resilience assessments and risk acceptance.
Seniority
Senior, hands-on IC with team leadership
