Public Benefits Specialist
Core
Perform eligibility determinations, redeterminations, and periodic reviews for Oregon public benefit programs (ODHS, OHA, DELC) by interviewing applicants and assessing family needs.
Role type
Public Benefits Specialist (Eligibility Worker)
Builds
Eligibility decisions and resource connections for Oregonians
Domain
Public Sector / Social Services
Required skills
Policy interpretation, client interviewing, narrative reporting, resource coordination, data entry, regulatory compliance
Preferred skills
Experience with Human Services Specialist 1 level, experience with diverse populations, emotional resilience
Technologies
Office terminals, telephone systems, case management software
Responsibilities
Interview applicants to gather information for benefit assessments, update client records and narrative reports, connect families to external resources, perform eligibility determinations and redeterminations
Seniority
Entry to Mid-level, hands-on IC