Public Benefits Specialist - Entry
On-siteNo visa sponsorship
Core
Front-line specialist assisting Oregonians in-person to access vital public benefit programs and resolve system-related questions.
Role type
Entry-level public benefits specialist (customer service)
Builds
Access to Oregon Eligibility Partnership (OEP) services for families
Domain
Public sector / Social services
Deliverable
client delivery
Required skills
Front-line customer service, data entry and verification, navigating digital platforms (Microsoft Word, Excel), handling confidential information, trauma-informed communication
Preferred skills
Experience in high-volume call centers or reception areas, financial tracking
Responsibilities
Provide in-person support for online eligibility systems, assist with program applications, support office business functions, perform financial tracking and accounting duties
Seniority
Entry-level