Full-Time Shift Lead – Fort Wayne, IN
Core
Lead the experience for every Broista on shift that ensures a mind-blowing experience for every customer at Dutch Bros Coffee.
Role type
Shift Lead (Service Operations)
Builds
Coffee drinks and customer service experiences
Domain
Food & Beverage / Retail
Deliverable
product features
Required skills
shift management, crew training, inventory management, cash handling, problem solving, operational fundamentals
Responsibilities
Cultivate the Dutch Bros atmosphere and standards on shift, manage the shift including specials and promotions, train new Broistas operationally and culturally, support inventory management and shop setup, communicate with leadership on feedback, ensure cleanliness and quality assurance standards.
