Full-Time Shift Lead – Waukee, IA
Core
Lead the experience for every Broista on shift that ensures a mind-blowing experience for every customer at Dutch Bros Coffee.
Role type
Shift Lead (Service Operations)
Builds
Coffee drinks and customer experiences
Domain
Food & Beverage / Retail
Deliverable
product features
Required skills
shift management, crew training, inventory management, cash handling, quality assurance, operational fundamentals
Responsibilities
Cultivate the Dutch Bros atmosphere and standards on shift, manage the shift including specials and promotions, train new Broistas operationally and culturally, aid in shop inventory management and setup, follow up with Quality Assurance inspections.
Seniority
Individual Contributor, Lead
