Full-Time Shift Lead – Alachua, FL
Core
Lead the shift experience for crew and customers at a Dutch Bros Coffee shop, ensuring operational standards, training new staff, and managing inventory.
Role type
Shift Lead (Service Operations)
Builds
Coffee drinks, food items, and a consistent customer experience
Domain
QSR / Coffee Shop
Deliverable
product features
Required skills
shift management, staff training, inventory management, cash handling, customer service, operational execution, problem solving, role modeling
Preferred skills
6 months of Broista experience, high emotional intelligence, resilience, adaptability
Technologies
POS systems, inventory management tools
Responsibilities
Cultivate the shop atmosphere and ensure crew meet expectations; manage the shift including specials and promotions; train new Broistas operationally and culturally; support inventory management, till counting, and bank deposits; maintain cleanliness and setup standards; communicate with leadership on feedback and wins.
Seniority
Individual Contributor, mid-level lead
