Clinical Services Manager (12Months Contract)
Core
Manage clinical services and sales support for insulin pump therapy, increasing referrals and sustaining patients on the OmniPod Insulin Management System.
Role type
Clinical Services Manager
Builds
Sales support, patient training programs, and clinical education events for the OmniPod Insulin Management System
Domain
Medical Devices / Diabetes Care
Deliverable
product features
Required skills
Certified Diabetes Educator (CDCES) or Registered Dietitian (RD) or Registered Nurse (RN), State licensure, Sales support, Patient training management, Account management, Salesforce proficiency, Product demonstration, Team leadership
Preferred skills
2 years experience training/managing pump patients, Certified Diabetes Educator (CDCES), Commercial experience, Business acumen, Diabetes community contacts
Technologies
Salesforce
Responsibilities
Promote insulin pump therapy benefits and sell OmniPod to providers and patients, Assist with sales events like pump clinics and support groups, Support Top Twenty Accounts and record calls in Salesforce, Evaluate and recommend Certified Pod Trainers, Assign patient trainings to CPTs, Provide product demos to patients and HCPs, Oversee CPTs and provide clinical resources, Assist with product training for Sales and Clinical hires, Provide field feedback on training
Seniority
Mid-level, hands-on IC