Clinical Services Manager (12Months Contract)
Core
Manage clinical services for insulin pump therapy to increase referrals and sustain patients on the OmniPod Insulin Management System.
Role type
Clinical Services Manager (Sales/Clinical hybrid)
Builds
OmniPod Insulin Management System
Domain
Medical Devices / Diabetes Care
Deliverable
client delivery
Required skills
Certified Diabetes Educator (CDCES) or Registered Dietitian (RD) or Registered Nurse (RN), state licensure, sales goal achievement, account management, patient training assignment, Certified Pod Trainer (CPT) evaluation, product demonstration, Salesforce data entry, field feedback collection, administrative management
Preferred skills
2 years experience training/managing pump patients, prior industry/commercial experience, business acumen, credibility within diabetes community
Technologies
Salesforce
Responsibilities
Promote insulin pump therapy benefits and sell OmniPod system to providers and patients, assist with sales events like pump clinics and support groups, support Top Twenty Accounts and record calls in Salesforce, evaluate and recommend CPTs for consultant roles, assign patient trainings to CPTs or conduct training, provide product demos to patients and HCPs, oversee CPTs face-to-face, assist with product training for Sales and Clinical hires, provide field feedback to manager
Seniority
Mid-level, hands-on IC