Freight Forwarding Operations Specialist
Core
Process and handle air/ocean import and export shipments, manage customs brokerage, and ensure compliance with laws and regulations for customers.
Role type
Operations Specialist (Freight Forwarding)
Builds
Import/export shipment files, customs transactions, and customer billing/invoicing.
Domain
Logistics and Supply Chain
Required skills
Air and ocean freight handling, Customs House Brokerage (CHB) process, document preparation and review, billing and invoicing, customer service, job costing, Incoterms knowledge, Microsoft Office
Preferred skills
Importer Security Filing (ISF) knowledge, CargoWise (C1) experience, accruals and receivables management, knowledge of Puerto Rico customs laws
Technologies
CargoWise (C1), Microsoft Office
Responsibilities
Prepare and process shipping documents, track customer bookings and update status, bill customers, resolve payables, dispatch freight, provide customer service, report on customer performance, ensure compliance with regulations.
Seniority
Mid-level, hands-on IC