Import Supervisor
Core
Overseeing day-to-day air and ocean import operations, ensuring accurate and timely handling of shipments, and supervising import specialists and coordinators.
Role type
Import Supervisor
Builds
Air and ocean import shipments
Domain
Logistics / Freight Forwarding
Required skills
Air import operations, Ocean import operations, Team supervision, Documentation processing, Vendor coordination, Customer issue resolution, KPI tracking, Process improvement
Preferred skills
Cargowise (C1), Supervisory experience, ISF procedures, POA & FPOA entry processes, FDA & OGA transactions, TIB / CARNETS
Technologies
Cargowise, Microsoft Office (Excel, Outlook, Word)
Responsibilities
Coordinate and monitor daily workflow of Ocean and Air Import teams, Ensure timely and accurate processing of documentation and system updates, Oversee work assignments of Import Specialists and/or Coordinators, Provide guidance, training, and day-to-day support to team members, Assist with onboarding and development of new staff, Monitor attendance and productivity, Serve as point of contact for escalated issues from team members or customers
Seniority
Mid-level, hands-on IC with supervisory duties