Part-Time Shift Lead – Peoria, IL
Core
Lead shift operations and crew performance at a Dutch Bros Coffee shop to ensure high-quality customer experiences.
Role type
Shift Lead (Retail/QSR)
Builds
Coffee beverages, food items, and a consistent customer service experience
Domain
Quick Service Restaurant (QSR) / Coffee Shop
Deliverable
product features
Required skills
Crew leadership, operational execution, training new staff, inventory management, cash handling, problem solving
Preferred skills
6 months of prior Dutch Bros experience, strong communication, resilience, positive attitude
Technologies
Dutch Bros operational systems, POS
Responsibilities
Manage daily shift operations and crew readiness, train new employees on operational and cultural standards, support shop management with administrative and inventory tasks, model company values and service expectations
Seniority
Entry-level to Individual Contributor