Operations Supervisor
Core
Oversees air and ocean freight operations, import/export traffic, and operational excellence at the national level.
Role type
Operations Supervisor (Supply Chain)
Builds
Air and ocean freight forwarding services, contract logistics, and customs brokerage solutions.
Domain
International logistics and supply chain management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Air freight operations management, IATA compliance and relationship management, sub-contractor and supplier performance monitoring, customer retention and cross-selling, performance evaluation and staff coaching, budget and cost control planning
Preferred skills
Marketing and sales development, team leadership in fast-paced environments
Technologies
Microsoft Office suite
Responsibilities
Manage operational services for air and ocean trade, process documentation and support product initiatives, evaluate direct reports and recommend hiring/promotions, visit customers and potential clients for technical purposes, ensure compliance with company policies and IATA requirements
Seniority
Senior, hands-on IC with supervisory duties