Full-Time Shift Lead – Amelia, OH
Core
Lead the experience for every Broista on shift that ensures a mind-blowing experience for every customer.
Role type
Shift Lead (Service Operations)
Builds
Coffee shop operations and customer experience
Domain
Food & Beverage / Retail
Deliverable
product features
Required skills
shift management, crew training, inventory management, cash handling, problem solving, operational fundamentals
Responsibilities
Cultivate the Dutch Bros atmosphere and standards on shift, manage the shift to ensure crew readiness, train new Broistas operationally and culturally, support shop inventory management and cleanliness standards, communicate with leadership on feedback, follow up with Quality Assurance inspections.
