Full-Time Shift Lead – Amelia, OH
Core
Lead shift operations and crew performance at a Dutch Bros Coffee shop to ensure high customer satisfaction and adherence to company culture.
Role type
Shift Lead (Service Operations)
Builds
Coffee beverages and customer service experiences
Domain
QSR / Coffee Shop
Deliverable
product features
Required skills
Crew training, shift management, inventory management, cash handling, quality assurance, operational fundamentals
Preferred skills
6 months of Broista experience, high emotional intelligence, resilience
Responsibilities
Cultivate shop atmosphere and standards, manage shift operations and crew readiness, train new employees, support inventory and cleanliness, communicate with leadership, follow up on quality inspections
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