Full-Time Shift Lead – North Augusta, SC
Core
Lead the experience for every Broista on shift ensuring a mind-blowing experience for every customer at Dutch Bros Coffee.
Role type
Shift Lead (Service Operations)
Builds
Coffee drinks, food, and customer experiences in a retail shop environment
Domain
Food & Beverage / Retail
Deliverable
product features
Required skills
Team leadership, operational training, inventory management, cash handling, quality assurance, problem solving, customer service, shift scheduling, compliance with food safety regulations
Preferred skills
6 months of Broista experience, prior lead/leadership experience
Technologies
Dutch Bros operational systems, POS, inventory management tools
Responsibilities
Cultivate the Dutch Bros atmosphere and standards on shift, manage the shift including specials and promotions, train new Broistas operationally and culturally, support inventory management and shop setup, communicate with shop leaders, follow up with Quality Assurance inspections
Seniority
Individual Contributor, Lead
